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EssentialServer Technical Support
Merlin Technologies has an enhanced Customer Support Program to provide customers with service 24 hours a day, 7 days a week.
The Company's enhanced Customer Support Program includes:
- Dedicated toll-free technical support number (1- 888- 414- 3311).
- Live technical support from 6am to 6pm PST Monday to Friday.
- Call back service with 30 minute response time from 6:00pm to 6:00am PST Monday to Friday and on weekends.
- Dedicated support mailbox support@merlintechnologies.com with email response within 60 minutes during business hours, or by 8:00am PST the next business day for emails received outside of business hours.
- Depot service with 5-day turnaround.
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 EssentialServer Product Manual (colour)(  PDF file, 3.37 MB) EssentialServer Product Manual (b&w)( PDF file, 2.98 MB) PerfectCOPY Product Manual (colour)( PDF file, 321 KB) PerfectCOPY Product Manual (b&w)( PDF file, 291 KB) |
