Merlin Technologies has an enhanced Customer Support Program to provide customers with service 24 hours a day, 7 days a week.

The Company's enhanced Customer Support Program includes:

• Dedicated toll-free technical support number (1- 888- 414- 3311).
• Live technical support from 6am to 6pm PST Monday to Friday.
• Call back service with 30 minute response time from 6:00pm to 6:00am PST Monday to Friday and on weekends.
• Dedicated support mailbox support@merlintechnologies.com with email response within 60 minutes during business hours, or by 8:00am PST the next business day for emails received outside of business hours.